Slow Is Smooth, Smooth Is Fast

Transition takes time. Here's how to lead it.

The best aren’t getting better on their own,
they’re getting better because they’re being coached.

John Mara (left) NYC Giants Owner & Joe Schoen (right) NYC Giants General Manager

Transition in management. Whether it be a general manager, head coach or department lead, the first thing that goes through everyone’s mind is always “oh god”. In this week’s newsletter we’re tackling a critical but often overlooked driver of success: managing team transitions without sacrificing performance.

Transitions are inevitable, whether you’re leading a football team or a corporate organisation. A new coach stepping into the spotlight or a business leader taking the helm of a department can bring fresh energy and ideas—but they can also disrupt existing systems. If mishandled, these changes create instability, which leads to inefficiency, miscommunication, and ultimately, poor performance.

A recent UEFA study on elite football teams sheds light on just how costly these disruptions can be. The data shows that instability in key roles—whether it’s a fitness coach, team doctor, or head coach—can significantly increase the risk of hamstring injuries. In football terms, that’s lost player availability. In business, this translates to missed opportunities, disengaged teams, and stalled progress. But why does this happen? Simple, because change impacts more than the individual role—it ripples across the entire ecosystem, affecting workflows, trust, and collaboration. But here’s the good news: with the right strategies, you can turn these moments of disruption into opportunities for growth.

This issue will explore what the latest research teaches us about managing transitions effectively, and how you can apply these principles to your team—whether it’s on the pitch, in the boardroom, or across a fast-paced production set. Let’s dive into what this means for you and, more importantly, how you can take control.

The High Cost of Instability: Lessons from Elite Football

The data doesn’t always lie:

 Changing a fitness coach mid-season in football can increase hamstring injury rates by 63%.

 Replacing a team doctor? Risk shoots up by 81%.

 Bringing in a new manager with their own team? Productivity (or in football terms, fitness) plummets—injuries triple.

Why? Because change, if unmanaged, creates chaos: misaligned strategies, disrupted trust, and unnecessary stress. This isn’t just a sports problem—it’s a leadership challenge that echoes across industries.

Your Playbook: Transitions in Sport and Business

Your Playbook: High-Performance Transitions in Sport and Business

Here’s how to lead through change like a champion:

1. Look, Listen, Learn

📌💼 Sports Insight /Business Parallel: Just like when your parents taught you to cross the road, when taking on a new leadership role I start with three key rules: Look, Listen, and Learn.

Too often, leaders in new positions rush to implement immediate changes without first gaining an objective understanding of the existing ecosystem they’ve stepped into. This approach risks overlooking crucial dynamics within the team, company, or individuals. Instead, adopting a deliberate, observant mindset during the first 30-60 days provides an invaluable opportunity to understand the landscape, identify strengths and challenges, and build a foundation for informed, impactful leadership decisions.

2. Stability is Strength

📌 Sports Insight: Retain core medical and fitness staff during coaching changes to ensure training consistency.

💼 Business Parallel: When leadership changes, preserve key team members who understand the company’s history and culture. Their institutional knowledge is invaluable.

3. Seamless Handoffs Matter

📌 Sports Insight: Ensure thorough handovers between outgoing and incoming staff to maintain continuity.

💼 Business Parallel: For departing leaders, implement structured transition plans to ensure knowledge and relationships aren’t lost.

4. Don’t Reinvent the Wheel Overnight

📌 Sports Insight: Gradually integrate new training philosophies to prevent overloading players.

💼 Business Parallel: When introducing new strategies, focus on incremental shifts. Let your team adapt to avoid burnout or confusion.

5. Speak the Same Language

📌 Sports Insight: Misaligned communication between staff disrupts injury management.

💼 Business Parallel: Develop standardised workflows and communication protocols to ensure clarity across departments.

6. Time Changes Wisely

📌 Sports Insight: Off-season transitions allow time to build trust and align strategies before the competition begins.

💼 Business Parallel: Major restructuring is best done during slower periods, so teams can adjust without pressure.

Key Takeaways for Leaders

Every team—whether on the pitch or in the boardroom—depends on clear goals, effective communication, and trust. Here’s how to protect these pillars during times of change:

 Measure and Monitor: Track key metrics like performance, engagement, or injury rates during transitions. Use data to identify friction points early.

 Develop Talent Pipelines: Invest in training future leaders and specialists within your organisation to ensure seamless succession.

 Build Resilient Teams: Cultivate a culture where adaptability is celebrated, and every member understands their role in the bigger picture.

It’s not what happened and who’s to blame, but what are we going to do about it?

Bill Campbell, Silicon Valley Executive Coach

 

In high-performance environments, managing transitions effectively is vital to sustaining success. As highlighted by the recent UEFA study, instability in key roles can disrupt systems, leading to inefficiencies and increased risks. For coaches and leaders, the focus should be on fostering stability, ensuring smooth handovers, introducing changes incrementally, and maintaining clear communication. By tracking key metrics, developing future leaders, and building resilient teams, transitions can become opportunities for growth rather than setbacks. Embrace these strategies to lead your team confidently through change and unlock new levels of performance.

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